The Helping Hand Bros - Pledge




As an employee of The Helping Hand Bros, I promise I will use my skills and all my technical expertise to diagnose the customer's problem as quickly as possible, while keeping them informed of my progress at all times. I will provide each and every customer, no matter what the problem is, with all their options, allowing them to make the repair or replacement decision that is right for them.

I will hereby take personal responsibility for the customer's satisfaction; I will follow all company policies and procedures at all times. I promise to be honest, ethical and to do the right thing. I will never mislead or offer the customer a service or product they do not need or want. I will ask the customer at the end of the transaction if they are satisfied with the service I provided them. I will also do everything in my power to make sure every customer is 100% satisfied with my clean, fast and professional service. I will always inform the customer that they are helping others by doing business with our company.

THIS IS MY PROMISE TO MYSELF, TO MY COMPANY AND TO MY CUSTOMER.


Plumbers Pledge